Writing & Talking

Sometimes I write and talk. I am fairly active speaker and enjoy giving webinars, presenting alone, and being part of group panels and workshops. Check out my Slideshare for additional slidedecks and my master CV for a full listing of publications and talks.

Select Writing

H.S. Burkhardt (2016). Book Review: User Experience in Libraries. Weave: Journal of Library User Experience.

H.S. Burkhardt (2014). “The Quarterly Interview: Heidi Steiner Burkhardt.LOEX Quarterly, 41(2).

Invited Panelist. The UX Moment: A Weave Digital Panel, Parts One & Two.

D. Ahlers & H. Steiner (2012). “The Approachable Reference Desk.” College and Research Libraries News, 73(2): 70-3.

H.Steiner (2011). “Bridging physical and virtual reference with Virtual Research Consultations,” Reference Services Review, 39(3) 439-50. (peer-reviewed)Abstract and Publisher’s Site.

H.M. Steiner & R.P. Holley. (2009) “The Past, Present, and Possibilities of Commons in the Academic Library,” The Reference Librarian, 50(4), 309-332. doi:10.1080/02763870903103645 (peer-reviewed)Abstract and Publisher’s Site.

Select Talks

H.S. Burkhardt. “Surveys! Do Think Twice.” 2017 Michigan Academic Library Association (MI-ALA) Assessment Interest Group Pop Up Conference. Ann Arbor, MI. 11/3/2017. (accepted speaker)

H.S. Burkhardt. “Giving words the attention they deserve.” edUI Conference. Charlottesville, VA. 9/25/2017. (accepted speaker)

H. S. Burkhardt. “Write responsively: content as a touchpoint.” Designing for Digital Conference, Austin, TX. April 2016. (accepted speaker)

H. S. Burkhardt & C. Greene McDonald. “UX for the people: Empowering patrons and front-line staff through a user-centered culture.” Association of College and Research Libraries 2015 National Conference, Portland, OR. March 25-28, 2015. (peer-reviewed)

H. S. Burkhardt. “Effective Web Writing for the Win.” Ignite Session at American Library Association Midwinter Meeting, Chicago, IL. January 31, 2015. (accepted speaker)